Operating hours

Currently, the best times to work with me are on Wednesdays 10 – 2pm & 3:30 – 4:30pm and Sundays 9:00am–12pm. Sessions will need to be conducted during these times unless otherwise negotiated.

Fees

Your coaching series is $145 per month for 3 months ($435 total), which includes six 1 hour coaching sessions every 2 weeks and unlimited email/voice note support between sessions. You will receive invoices for your coaching via email monthly in advance of the next month's coaching. Your coaching fees are payable upon receipt. If at the time we first connect I have had to place you on a waiting list, regardless of when we will have your first full session, you will be invoiced for your first month of coaching, which acts as a deposit for your place. If for any reason before we begin you decide not to go ahead with a coaching series, I will gladly refund 75% of your first month's coaching fee. Please note that your place on my waiting list is not considered fully reserved until this invoice is paid.

Coaching commitment

Once we begin our coaching series I consider myself to be fully committed to you and your success. I know you will be committed to you too. This commitment includes you going through the entire coaching series from start to finish, including the accompanying financial commitment. If after our first full session together you feel that a coaching series is no longer right for you, I will gladly refund you 50% of the next monthly fee you are yet to have, (if it is outstanding), and release you from your coaching commitment. Once we have moved into session 2 however – we are in all the way. No part of your coaching series is refundable past session one and must be paid even if yet to be invoiced.

Cancellations and rescheduling

Your session time is reserved especially for you with preparation for your session done by me ahead of time. I value our time together and know you will too by respecting and keeping your appointment. I understand that sometimes things do arise and you may need to reschedule or cancel your session. I do not charge cancellation fees for this, but do encourage you wherever possible to please give me as much notice as you can to change our usual time.

Session timing

Each of your coaching sessions will go for 1 hour. It is very rare for me to run late for your session. If this does occur I will endeavour, with your permission, to extend your session time. If you arrive or are late for your appointment please be aware that due to other appointments or commitments, it is unlikely I will be able to extend your session time. If you are going to be more than 10 minutes late for your session it is greatly appreciated if you could please let me know this with as much notice as possible.

Online Sessions

When conducting sessions online you will notice that I wear a pair of earphones. This is to create a better quality of sound and cancel out ambient noise. If you have a pair of earphones it is recommended you use them too. Please be aware that if working from a mobile rather than wi-fi internet connection when online, this can impact the quality of our video calls considerably. I use a stable cable connection for the best quality possible, but if you are using a mobile one this may impact the quality and speed of our connection. In this instance it is usually best to turn the camera off from both ends.

Confidentiality

All matters discussed between us whether in person, via video or email, remain fully confidential. As per the Australian Privacy Principles (APPs) under the Privacy Act 1988, your personal information will be treated with utmost confidentiality. I will not disclose any information without your explicit consent, except where required by law. I keep and dispose of your records in accordance with these laws.

Informed consent

If I recommend other services that will complement your coaching, I will firstly seek your consent before contacting alternate providers.

Contact

I welcome you contacting me via email and/or Messenger between our sessions. This is a service I provide to all my coaching clients which you are welcome to use and you will be surprised at how much we can ‘shift, grow, develop and move’ via email alone.

Actions

You will only gain wonderful momentum in your coaching series if you undertake agreed actions between coaching sessions. You agree to perform all actions set for you between sessions and advise me with as much notice as possible if they are not going to be completed. You will not hold me responsible for not achieving (in whole or part) any of your goals and recognise that outside of coaching sessions your stated actions can only be carried out by yourself.

Coaching methods

You acknowledge that the coaching series may be personally challenging and give rise to feelings such as frustration and feeling challenged. You will not hold me liable for any loss or cost incurred by you in the event of mental, physical or emotional stress or distress caused directly or indirectly in relation to your coaching series. You will indemnify me in the event of any such claim.

Intellectual property

You have no right to use or reproduce any of the processes, techniques, presentations, methodologies or materials used by me in your coaching series, outside your coaching series. You must not at any time reproduce materials given to you except for your own personal use.

Disclaimer for Remote Energy Balancing (for participating clients)

Remote energy balancing, calling on Reiki, Ashati and Alsemia energies, is a gentle, non-invasive energy balancing technique intended to promote stress reduction, relaxation and overall well-being. It is not a substitute for medical or psychological diagnosis and treatment. Remote energy balancing is complementary and should be used in conjunction with medical or psychological care, not as a replacement.

I do not diagnose conditions, perform medical treatments, prescribe substances or interfere with the treatment of a licensed medical professional. It is recommended that you see a licensed physician or licensed healthcare professional for any physical or psychological ailment you may have. 

By choosing to receive these treatments, you acknowledge that results and experiences may vary and that no guarantees of specific outcomes are made. You understand that Reiki, Ashati and Alsemia are energy modalities and do not involve physical touch during remote sessions.